Privacy Policy

Thanks for visiting the Montgomery Heights website. This policy explains the what, how and why of the information we collect when you visit our website. It also explains the specific ways we use and disclose that information. We want to make it clear that we take your privacy extremely seriously, and that we will never sell your data or pass it on to any third parties for sales or marketing use. Our aim is to be as clear and open as possible about what we do and why, which is why we go in-depth below to explain what we collect, send and use your data for and what your rights are.

This Privacy Policy is effective and updated as of 1st May 2018

Who are we?

Montgomery Heights Zimbabwe Children’s Foundation cio,  UK registered charity 1176854.

1c Manor Place, Sutton, Surrey SM1 4BB

Tel: 020 8401 0883

Website: www.montgomeryheights.org

Data Controller: Nick Mallett
Contact email address: nick.mallett@outlook.com

General Basics

  1. Definitions

These definitions should help you understand this policy and add clarity to any terms/labels we use. When we say “we,” “us,” “our” we are referring to Montgomery Heights Zimbabwe Children’s Foundation cio.

We are a charitable incorporated organisation formed in England and Wales under the Charities Act 2011.

When we say “User,” we are referring to the person or entity who visits our site.

When we say “you,” we are referring either to a User or to some other person who visits our Website.

“Personal Information” means any information that identifies or can be used to identify you or a Contact, directly or indirectly, including, but not limited to, first and last name, email address, occupation or other demographic information.

When we say “Contact”, we are referring to a specific data subject within a User or Prospect’s organisation.

An “Audience Group” is a list of Contacts and all associated information related to those Contacts.

This Privacy Policy applies to this specific website, as well as any other sites or mobile applications owned or operated by us. This includes any website, and any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs” or other online, mobile or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology, manner or means.

As described in more detail below, we may collect Personal Information about a website visitor, User, person or email address on or related to a Contact.

You’ll see we are committed to protecting any data that we collect concerning you. By using our website you agree to the use of the data that we collect in accordance with this Privacy Policy.

  1. Changes

We may change this Privacy Policy at any time and it will supersede this version of our Policy. The most recent version of the Privacy Policy is reflected by the version date at the top of this Privacy Policy.

All updates and amendments are effective immediately upon notice, which may be given by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the website.

We will take reasonable steps to draw your attention to any changes, however, we encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the website signifies your continuing consent to the terms of this Privacy Policy.

Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in effect on each date you visited the Website.

  1. Scope

This Privacy Policy is effective with respect to any data that we have collected, or collect, about and/or from you.

  1. Questions, Concerns & Contact Information

If you have any questions or comments, or if you want to update, delete or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact our Data Controller using the information above.

Why we process your personal data

We process your personal data primarily on the basis of Legitimate Interest as a charity but only if necessary for the purpose we collected it for. We will also process data on the basis of contractual and transactional obligations where necessary. We may process your data for;

  • Understanding how you interact with the website and our social media
  • Financial activity, such as communications concerning donations
  • To perform obligations under any contract with you or a business you may work in

We will only store your data, for as long as we need it to undertake any of the processes listed above. 

  1. How we Collect Information About You
     
  2. About You: When you sign up for or use the website, consult with our team, send us an email, post on our blog, or communicate with us in any way, you are voluntarily giving us information that we collect.

That information may include either your or your Contacts name, physical address, email address, IP address, phone number, as well as details including occupation, location, history, and other demographic information. By giving us this information, you agree to this information being collected, used, disclosed, transferred within the United Kingdom (to our Data Processors and data storage centres in England) and stored by us, as described in our Terms and Conditions of Use, Cookie Policy and in this Privacy Policy.

  1. Automatically: When you browse our website, we may collect information about your visit to our website, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our website. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below, and in more detail in our Cookie Policy below.

    To ensure our prospects and clients receive the most relevant communications, we use some automated processes to send you communications. These processes (such as lead scoring and marketing based on behaviour), might indicate what the contents of a marketing email may be, or indicate to us when the best time to contact you might be.
     
  2. IP address lookup: we use third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
  1. Cookies, tracking & beacons: We may use various technologies to collect and store information when you use our website, and this may include using cookies and similar tracking technologies on, such as pixels and web beacons, to analyse trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole.

    Cookies/tracking: Cookies allow us to provide important site functionality, so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.

    By using your browser controls, you are always in control of the cookies we store and access on your computer. More information on how to control cookies and limit personal data processing can be found at www.youronlinechoices.com/uk/five-top-tips. For comprehensive information on how to change your cookie settings in a wide variety of different web browsers, visit www.aboutcookies.org.

Users can also control the use of cookies at the individual browser level. We may partner with third parties to display advertising on our website or to manage and serve our advertising on other sites. Our third party partners may use cookies or similar tracking technologies in order to provide you advertising or other content based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click http://www.youronlinechoices.eu/ or if located in the Americas click http://preferences-mgr.truste.com/.

Please note you might continue to receive generic ads.

  1. Google Analytics Cookies

Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting https://tools.google.com/dlpage/gaoptout

  1. GatorLeads Cookies

GatorLeads is a tool that identifies the business or organisation that website visitors belong to, based on a reverse IP Lookup. GatorLeads also uses cookies to process this identification, and personal information about individual users is stored. Cookies used by GatorLeads store information about your current web browsing session (pages viewed, time on site etc) and the dates and times of previous website visits.

This information is used by us to profile website visitors, in order to better understand the way in which our website content is viewed by different segments.

  1. Email Marketing Post-Click Tracking Cookies

These cookies are used to report on the pages that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest.

  1. How we use of your information

We may disclose Personal Information and use personal data acquired from and provided by yourself to fulfil any of your requests and to send you appropriate and useful communications. You should be aware this includes, but not limited to, the types of communications explained in section 6, b, point 1.

We use your data for the following purposes:

  1. To promote Montgomery Heights to you. For example, if we collect your Personal Information when you visit our website, we may send you an email inviting you to sign up as a supporter and/or to attend an event. You can stop receiving our promotional emails by following the opt-out link included in every email we send.
     
  2. To send you informational and promotional content in accordance with your preferences. You can stop receiving our promotional emails by following the opt-out instructions included in every email.
     
    1. Types of communications: By processing your Personal Information under Legitimate Interest, you will receive any specific piece(s) of information you requested, as well as allowing us to send you appropriate and useful communications.

      This includes but is not limited to the charity events and initiatives we participate in.

At any time, you can update your preferences (or completely unsubscribe/opt-out of our communications) by clicking the opt-out link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link.

  1. Types of Channel: Within your preference centre you can also specify which channel(s) you would prefer to be contacted on, or you can opt-out completely. The three channels you will have option on are: email, SMS and post.

 

  1. ‘System Alert’ messages to our Users. For example, we may inform you of new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.
  2. To communicate with our Users about their account and provide support.
  3. To meet legal requirements.
  4. To provide information to representatives and advisers, including lawyers and accountants, to help us comply with legal, accounting, or security requirements.
  5. To prosecute and defend a court, arbitration, or similar legal proceeding.
  6. To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

  1. Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but in doing so we will not use any information that could identify those individuals.

  1. Public Information and Third-Party Websites

a) Blog. We may have public blogs on our website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact on the information provide at the start of this page. If we are unable to remove your information, we will tell you why.

b) Social media platforms and widgets. Our website may include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. We may also maintain presences on social media platforms including Facebook, Twitter, Instagram and LinkedIn. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the entities that provide them.

c) Links to third-party websites. Our website may include links to other websites, whose privacy practices may be different from ours. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

  1. Your Rights

You have certain rights given to you by law, which means you have an amount of control over your personal data that we process.

  1. Access to Your Personal Data: This right allows you to confirm that your personal data is being processed and to allow you to check if the processing is lawful.
  2. Correcting Any Mistakes: The right of rectification allows you to instruct an organisation that is processing your personal data, to rectify any mistakes.
  3. Right to be Forgotten: You have the right to instruct an organisation to erase your personal data.
  4. Stop Processing: The right to stop the processing of your personal data
  5. Moving Data: The right to data portability means that under certain circumstances you will be able to ask for your personal data to be transferred from one organisation to another.
  6. Right to Object to Direct Marketing: You have the right to object to the processing of your personal data for the purposes of direct marketing.
  7. Object to Profiling: Under certain circumstances, you are able to object to profiling and/or automated decision making.

Right to complain to the Information Commissioners Office (ICO): If you are not happy with an aspect of how we are processing your data, you can lodge a complaint to the supervisory authority, which is the ICO. (www.ico.org.uk)

Before it gets to that situation, please make sure you contact our Data Controller, if you wish to exercise any of your rights or if you have any questions about the processing of your personal data.

Security and Compliance

  1. Notice of Breach of Security

If a security breach causes an unauthorised access into our system that materially affects you, then we will notify you as soon as possible and later report the action we took in response. In all cases, we will follow our data breach policy to ensure that we comply with the law and report any necessary remedies to you and the ICO.

  1. We operate in the United Kingdom.

Our servers and offices are located in the United Kingdom, so your information is stored in England and is not transferred to, stored, or processed outside the EU. We recommend you check with your other providers as their data protection, privacy, and other laws (such as the United States) might not be as comprehensive as those in the UK/EU.

Cookie Policy

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to reject cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to aboutcookies.org.

We may use some or all of the following cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to login to secure areas of our website, and to use online forms.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, any advertising displayed on it and communications sent more relevant to your interests.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

Third party analytics tools are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered e.g.: split testing the colours of buttons or the location of specific content. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

By continuing to use this site, you are accepting our use of these cookies that make communications more relevant to you and your interests, and further help us to improve the site.